K DanJang Privacy Policy

Effective Date: October 18, 2026

Office5 (the "Company") operates the K DanJang website and apps (the "Service") and processes personal information in accordance with applicable law. This policy explains what we collect and why, who processes it on our behalf, when we delete it, and what rights you have.

Table of Contents

Personal Information We Collect

How We Use It

Retention

Provision to Third Parties

We do not sell your personal information and do not provide it to third parties except as required by law or with your separate consent.

Processors and International Transfers

We engage the processors below to provide the Service. Most of them are located outside Korea, so personal information is transferred over the network to those countries when you use the Service. This transfer is necessary to perform our contract with you and is disclosed in this policy (Korea PIPA Art. 28-8(1)(3)).

Location

Your Rights

Deletion Procedure

Cookies and Similar Technologies

Security Measures

Protection of Children Under 16

The Service is available only to users aged 16 and older, and the Company does not intentionally collect personal information from children under 16. If it is confirmed that personal information of a child under 16 has been collected, the Company will destroy it without delay.

If the Company becomes aware that personal information of a child under 16 has been collected, it will delete the account and the personal information without delay. A guardian may request such deletion at kdanjang@kdanjang.com.

Protection for Users by Country

1. Users residing in the European Economic Area (EEA) and the United Kingdom may exercise rights under the General Data Protection Regulation (GDPR) and the UK GDPR (including the rights of access, rectification, erasure, restriction of processing, portability, and objection).

2. Users residing in certain U.S. states, including California, may exercise rights such as opting out via a Global Privacy Control (GPC) signal under applicable state law.

3. Where the law of a particular jurisdiction guarantees rights more favorable to users than this policy, that jurisdiction's law shall take precedence.

Data Protection Officer and Contact

Contact: Sunghoon Oh

Email: kdanjang@kdanjang.com

Phone: +82-10-9290-1220

Changes to This Policy

If this policy is changed, the Company will announce the changes on the Service's initial screen at least 7 days before the effective date (30 days in advance for significant changes).

View the previous policy (effective September 2, 2026)

CategoryItemsWhen / how
RequiredEmail addressAt sign-up
RequiredDate of birth (age verification), nationalityAt sign-up
OptionalGenderAt sign-up
Social loginEmail, name and profile picture from your Google, Kakao or Apple account (Apple login does not provide a profile picture, and if you choose Hide My Email we receive a relay address)Provided by that company when you choose that login
Required (sensitive)32 diagnostic codes extracted from your face photoAt first diagnosis. The photo is analyzed only on your device (browser/app) and is not sent to our servers (governed by the separate "Biometric Data Processing Consent")
Optional (sensitive)Original face photos (up to 4)Only if you separately agree to AI training use
While using the ServiceYour consultation answers (face/skin features you select), today's context (place, activity, mood, weather, etc.), the generated makeup guide text and audio fileWhen a guide is generated
OptionalDevice location (latitude/longitude)Only if you allow location permission, at the moment weather is looked up. Not stored on our servers (Section 5-2)
PaymentProduct, amount, date and subscription status. Card and other payment details are handled by the payment provider and not stored by usWhen you purchase
InquiriesName, email, messageWhen you contact us
Automatically collectedAccess time, IP address, feature usage, device/browser information, app and cookie identifiersWhile using the Service (Section 8)
OptionalMarketing email consent statusAt sign-up or in Settings
ItemRetention
Account information (email, date of birth, nationality, gender, social login data)Deleted without delay when you delete your account
32 diagnostic codes, consultation answers, guide text and audio filesUntil account deletion or a deletion request
Original face photos (AI training consent)Deleted immediately when you withdraw consent or delete your account
Location (latitude/longitude)Not stored (used once for the weather lookup)
Payment and order records5 years under Korea's E-Commerce Act
Customer inquiry records3 years under Korea's E-Commerce Act (complaint and dispute records)
Supporter code use and admin action records (including email)Kept for 1 year after account deletion to prevent abuse, then deleted
Marketing consentUntil withdrawal or account deletion
De-identified statistics (values such as diagnostic codes, age band and nationality separated from the account so no individual can be identified)Not personal information; may be kept after account deletion for statistics and quality improvement
Processor (contact)Work entrustedItems transferred / processedCountryRetention
Supabase Pte. Ltd. (privacy@supabase.com)Member database, login, file storage, server functionsAll member and usage information in Section 1Australia (Sydney region)Until account deletion or the end of the processing agreement
Cloudflare, Inc.Website delivery and security, visit analyticsIP address, device/browser information, visit recordsUnited States and othersPer the provider's policy
Anthropic, PBCGenerating guide and consultation summary text (AI)Diagnostic features, consultation answer features, today's context (place, weather, etc.). Name, email, member ID and photos are not sentUnited StatesWe store only the resulting text after processing
Google LLC (Google Cloud Text-to-Speech)Generating the audio guideGuide text (includes diagnostic features, no identifiers)United StatesWe store only the audio file after processing
HeyGen, Inc.Generating the audio guide (backup)Guide text (no identifiers)United StatesSame as above
OpenMeteo GmbHWeather lookupDevice latitude/longitude (no identifiers)SwitzerlandWe do not store location. The provider's server logs (which may include coordinates) are deleted after 90 days (provider's terms)
Polar Software, Inc.Web payments and tax handling (merchant of record)Email, member ID, payment informationUnited States and othersPer applicable law and the provider's policy
Google LLC (Google Play billing)Android app paymentsPurchase informationUnited StatesPer applicable law and the provider's policy
Apple Inc. (App Store billing)iOS app paymentsPurchase informationUnited StatesSame as above
RevenueCat, Inc.App subscription status managementMember ID (random identifier), purchase historyUnited StatesUntil the end of the processing agreement
Google LLC (Firebase, Google Analytics, Google Ads)Usage analytics, ad performance measurementApp and cookie identifiers, usage recordsUnited StatesGoogle Analytics: event data 2 months, user data 14 months (current setting)
Meta Platforms, Inc.Web ad performance measurement (only with advertising cookie consent)Cookie identifier, visit and usage recordsUnited StatesPer the provider's policy
Sendinblue SAS (Brevo)Sending verification, notice and marketing emails; forwarding inquiry emailsEmail, name, messageFranceUntil the end of the processing agreement
Zoho CorporationSending and receiving customer emailsEmail, message contentUnited StatesSame as above
Kakao Corp. (KakaoWork)Service operation alertsMember ID, inquirer's email and part of the inquiryRepublic of KoreaSame as above
TypeTools usedPurposeHow to refuse
EssentialLogin session data (browser storage), Cloudflare security and analyticsKeeping you signed in, security, basic visit analyticsBrowser settings (you cannot sign in if refused)
AnalyticsGoogle Analytics, Firebase (app)Usage analytics, feature improvementWeb: refuse in the cookie settings banner / App: delete the advertising ID in device settings; to stop usage analytics, email kdanjang@kdanjang.com
Ad performanceGoogle Ads, Meta Pixel (web)Measuring ad effectivenessRefuse in the cookie settings banner (not loaded if refused)