Effective Date: October 18, 2026
Office5 (the "Company") operates the K DanJang website and apps (the "Service") and processes personal information in accordance with applicable law. This policy explains what we collect and why, who processes it on our behalf, when we delete it, and what rights you have.
We do not sell your personal information and do not provide it to third parties except as required by law or with your separate consent.
We engage the processors below to provide the Service. Most of them are located outside Korea, so personal information is transferred over the network to those countries when you use the Service. This transfer is necessary to perform our contract with you and is disclosed in this policy (Korea PIPA Art. 28-8(1)(3)).
The Service is available only to users aged 16 and older, and the Company does not intentionally collect personal information from children under 16. If it is confirmed that personal information of a child under 16 has been collected, the Company will destroy it without delay.
If the Company becomes aware that personal information of a child under 16 has been collected, it will delete the account and the personal information without delay. A guardian may request such deletion at kdanjang@kdanjang.com.
1. Users residing in the European Economic Area (EEA) and the United Kingdom may exercise rights under the General Data Protection Regulation (GDPR) and the UK GDPR (including the rights of access, rectification, erasure, restriction of processing, portability, and objection).
2. Users residing in certain U.S. states, including California, may exercise rights such as opting out via a Global Privacy Control (GPC) signal under applicable state law.
3. Where the law of a particular jurisdiction guarantees rights more favorable to users than this policy, that jurisdiction's law shall take precedence.
Contact: Sunghoon Oh
Email: kdanjang@kdanjang.com
Phone: +82-10-9290-1220
If this policy is changed, the Company will announce the changes on the Service's initial screen at least 7 days before the effective date (30 days in advance for significant changes).
View the previous policy (effective September 2, 2026)
| Category | Items | When / how |
|---|---|---|
| Required | Email address | At sign-up |
| Required | Date of birth (age verification), nationality | At sign-up |
| Optional | Gender | At sign-up |
| Social login | Email, name and profile picture from your Google, Kakao or Apple account (Apple login does not provide a profile picture, and if you choose Hide My Email we receive a relay address) | Provided by that company when you choose that login |
| Required (sensitive) | 32 diagnostic codes extracted from your face photo | At first diagnosis. The photo is analyzed only on your device (browser/app) and is not sent to our servers (governed by the separate "Biometric Data Processing Consent") |
| Optional (sensitive) | Original face photos (up to 4) | Only if you separately agree to AI training use |
| While using the Service | Your consultation answers (face/skin features you select), today's context (place, activity, mood, weather, etc.), the generated makeup guide text and audio file | When a guide is generated |
| Optional | Device location (latitude/longitude) | Only if you allow location permission, at the moment weather is looked up. Not stored on our servers (Section 5-2) |
| Payment | Product, amount, date and subscription status. Card and other payment details are handled by the payment provider and not stored by us | When you purchase |
| Inquiries | Name, email, message | When you contact us |
| Automatically collected | Access time, IP address, feature usage, device/browser information, app and cookie identifiers | While using the Service (Section 8) |
| Optional | Marketing email consent status | At sign-up or in Settings |
| Item | Retention |
|---|---|
| Account information (email, date of birth, nationality, gender, social login data) | Deleted without delay when you delete your account |
| 32 diagnostic codes, consultation answers, guide text and audio files | Until account deletion or a deletion request |
| Original face photos (AI training consent) | Deleted immediately when you withdraw consent or delete your account |
| Location (latitude/longitude) | Not stored (used once for the weather lookup) |
| Payment and order records | 5 years under Korea's E-Commerce Act |
| Customer inquiry records | 3 years under Korea's E-Commerce Act (complaint and dispute records) |
| Supporter code use and admin action records (including email) | Kept for 1 year after account deletion to prevent abuse, then deleted |
| Marketing consent | Until withdrawal or account deletion |
| De-identified statistics (values such as diagnostic codes, age band and nationality separated from the account so no individual can be identified) | Not personal information; may be kept after account deletion for statistics and quality improvement |
| Processor (contact) | Work entrusted | Items transferred / processed | Country | Retention |
|---|---|---|---|---|
| Supabase Pte. Ltd. (privacy@supabase.com) | Member database, login, file storage, server functions | All member and usage information in Section 1 | Australia (Sydney region) | Until account deletion or the end of the processing agreement |
| Cloudflare, Inc. | Website delivery and security, visit analytics | IP address, device/browser information, visit records | United States and others | Per the provider's policy |
| Anthropic, PBC | Generating guide and consultation summary text (AI) | Diagnostic features, consultation answer features, today's context (place, weather, etc.). Name, email, member ID and photos are not sent | United States | We store only the resulting text after processing |
| Google LLC (Google Cloud Text-to-Speech) | Generating the audio guide | Guide text (includes diagnostic features, no identifiers) | United States | We store only the audio file after processing |
| HeyGen, Inc. | Generating the audio guide (backup) | Guide text (no identifiers) | United States | Same as above |
| OpenMeteo GmbH | Weather lookup | Device latitude/longitude (no identifiers) | Switzerland | We do not store location. The provider's server logs (which may include coordinates) are deleted after 90 days (provider's terms) |
| Polar Software, Inc. | Web payments and tax handling (merchant of record) | Email, member ID, payment information | United States and others | Per applicable law and the provider's policy |
| Google LLC (Google Play billing) | Android app payments | Purchase information | United States | Per applicable law and the provider's policy |
| Apple Inc. (App Store billing) | iOS app payments | Purchase information | United States | Same as above |
| RevenueCat, Inc. | App subscription status management | Member ID (random identifier), purchase history | United States | Until the end of the processing agreement |
| Google LLC (Firebase, Google Analytics, Google Ads) | Usage analytics, ad performance measurement | App and cookie identifiers, usage records | United States | Google Analytics: event data 2 months, user data 14 months (current setting) |
| Meta Platforms, Inc. | Web ad performance measurement (only with advertising cookie consent) | Cookie identifier, visit and usage records | United States | Per the provider's policy |
| Sendinblue SAS (Brevo) | Sending verification, notice and marketing emails; forwarding inquiry emails | Email, name, message | France | Until the end of the processing agreement |
| Zoho Corporation | Sending and receiving customer emails | Email, message content | United States | Same as above |
| Kakao Corp. (KakaoWork) | Service operation alerts | Member ID, inquirer's email and part of the inquiry | Republic of Korea | Same as above |
| Type | Tools used | Purpose | How to refuse |
|---|---|---|---|
| Essential | Login session data (browser storage), Cloudflare security and analytics | Keeping you signed in, security, basic visit analytics | Browser settings (you cannot sign in if refused) |
| Analytics | Google Analytics, Firebase (app) | Usage analytics, feature improvement | Web: refuse in the cookie settings banner / App: delete the advertising ID in device settings; to stop usage analytics, email kdanjang@kdanjang.com |
| Ad performance | Google Ads, Meta Pixel (web) | Measuring ad effectiveness | Refuse in the cookie settings banner (not loaded if refused) |